1
Full opening
Stand back and show the whole window, door, storefront or mirror so the shape and frame are visible.
Photo guide
What Photos Help Get A Better Glass Quote?
Good photos can reduce guessing. They help identify the product, damage, access, safety concerns and whether the job is glass-only, repair, board-up or full replacement.
Toronto & GTAHomeowner friendlyQuote planning
The four useful photos
Send context, damage, scale and access
You do not need professional photos. You need clear, safe photos that answer the questions a glazier would normally ask on the phone.
2
Close-up damage
Show the crack, fogging, missing glass, spacer, markings or edge condition without touching broken glass.
3
Size reference
Include a tape measure or familiar reference when safe, especially for glass-only and sealed unit work.
4
Access photo
Show balcony, stairs, parking, storefront entrance, elevator, ladder area or anything that affects carrying glass.
What not to do
Safety matters more than the quote
Do not move broken glass, climb into unsafe areas or remove stops just to take a photo. If the opening is exposed or dangerous, say that first and ask about board-up.
Do not touch loose shardsA photo is not worth a cut. Keep distance from cracked or hanging glass.Do not guess glass typeIf you cannot identify tempered, laminated or Low-E glass, leave it unknown.Do not hide access problemsHard access affects labour. Showing it early avoids surprises.Do not send only a close-upA close-up without the full opening makes the job harder to understand.
Best photo notes to include
Short notes can be as useful as photos
Add the city or postal area, approximate size, floor level, whether it is urgent, and whether the glass is cracked, foggy, missing or just being upgraded.
For foggy windows, mention whether the condensation is between the panes or on the room-side surface. Between-the-pane fog usually points to a failed sealed unit.
For doors and patio panels, mention whether the glass is near the floor or in a moving panel. Safety glass rules may apply.
Questions
Common homeowner questions
Can I get a quote with only one photo?
Sometimes, but one photo usually leaves more uncertainty. A full view plus close-up is much better.
Do I need exact measurements before sending photos?
No. Photos can start the review. Exact measurements may still be required before ordering custom glass.
Should I send photos for emergency board-up?
Yes, if it is safe. Show the full opening and anything dangerous, but do not touch broken glass.